Have a question or suggestion? Drop us a line below.
The Factory has made it a priority to heavily consider our community, our music fans, and most importantly our family & staff when coming to this decision.
Effective immediately, The Factory will require the following for ALL AGES:
In addition to the requirements above, face masks are required to be worn when entering and while inside of the venue as mandated by St. Louis County.
Proof of vaccination & negative Covid test can be a physical copy or mobile photo, but must match photo ID and be presented upon entry.
A list of free St. Louis Testing Sites can be found at fctry.live/TESTSITES
Tickets purchased prior to Monday, August 16 were able to be refunded at point of purchase between August 16 and September 3, 2021.
Refunds are no longer available.
This is being done in an abundance of caution for our patrons, our staff, and the health of the live music industry.
We hope you can understand, accept, & join our efforts to #ROCKRESPONSIBLY
Please also be aware that The Factory is an almost totally cashless facility. Tickets can be purchased at our box office with all major credit cards and with Apple Pay. Concession at our bars can be purchased with all major credit cards and with Apple Pay. Band merchandise sales will accept all major credit cards and cash.